Connie Dieken: Transforming Leaders into Influencers
Influence Blog :: Talk Less, Say More
In-flight Influence?
:: February 09, 2011
When you hear "flight" and "fateful seat" in the same sentence, what comes to mind? An accident, perhaps? Allow me to explain.
read more about the latest in Talk Less, Say More
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The Tone Gap: How to Prevent an E-mail Disaster
:: October 28, 2010
Ever received an e-mail response that struck you as the communication equivalent of Whac-A-Mole? Maybe you got a curt "see below" when you sent a question to a peer in an e-mail chain. You felt clobbered by your peer's abrupt, dismissive tone.
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The Fire Hydrant Habit: Does Your Communication Sabotage Your Power?
:: September 28, 2010
Consider the fire hydrant's purpose. Your neighborhood fire plug lets firefighters tap into the municipal water system to extinguish a fire. They attach a hose to the cast iron hydrant, screw open a valve and whoosh, out comes a powerful flow of water. Simple enough.
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How to Communicate with An Interrupter
:: March 30, 2010
It appeared to be an ambush worthy of the Kayne West Seal of Approval. Recently, an Academy Award winner was rudely interrupted mid-acceptance by a woman who appeared to big foot her way into his big moment.
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Did This CEO Hit the Sweet Spot?
:: January 17, 2010
Kraft Chairman and CEO Irene Rosenfeld is scrambling to persuade shareholders that her company's $17 billion bid to buy British candymaker Cadbury is good for both companies. Her pursuit has drawn poor reactions from both Cadbury's shareholders and Kraft's biggest shareholder, Warren Buffett.
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10 Radically Different Resolutions for 2010
:: January 05, 2010
Top 10 Communi-lutions to Improve How People Respond to You In Our Distraction-Driven Decade
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Did Balloon Boy Take You for a Ride?
:: October 18, 2009
The balloon boy's dad, Richard Heene, thought he'd convinced America that his eccentric family should have its own reality show.
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Did Letterman Communicate Effectively to Influence the Public?
:: October 03, 2009
How you communicate a message has a direct impact on your ability to influence opinions.
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How to Apologize Effectively
:: September 15, 2009
There sure are a lot of high profile apologies floating around this week - Kayne West, Serena Williams, Rep. Joe Wilson. Which brings me to you.
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The Less is More Lesson
:: June 28, 2009
You heard about the married politician caught trysting with his girlfriend in Argentina. On the day he was caught returning from his fun in the sun, South Carolina Governor Mark Sanford held a hasty, free association press conference at the statehouse to drop the bomb.
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Jon & Kate Plus….You.
:: May 27, 2009
Nearly 10 million people tuned in for a record-shattering season premiere of Jon & Kate Plus 8 this week. I'll tie this to you in the workplace in a moment -- I promise there's a business communication connection.
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Are You a Communicator-in-Chief?
:: January 18, 2009
Out with the old, in with the new. As we say goodbye to George Bush and his colorful, sometimes mangled communications, (can you say misunderestimated?) we usher in a new era of oratory.
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Do You Trigger Presentation-Induced Comas?
:: November 27, 2008
It's Thanksgiving evening. You're stuffed. Bloated. Lethargic. In a turkey coma.
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3 Habits Led Obama to the White House
:: November 05, 2008
Like you, I've paid close attention to Barack Obama. As a communication coach, I've specifically zeroed in on his ability to get his points across and move people to action.
