Influence Blog :: Communication Skills

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  • The Magnetic Power of Being Real

    :: September 15, 2011

    Here's a thoroughly unexpected, powerful lesson in how to be more influential. Ever fumbled around learning how to use a gadget - and taught the world an important life lesson in the process?

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  • How to Be a Global Influencer (Even When Language is a Barrier)

    :: July 26, 2011

    Increasingly, leaders like you are facing language barriers, both within your global organizations and in front of audiences in presentations. With that in mind, I'd like to share three quick lessons that I have learned.

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  • Stand Out Like a Shell on the Beach

    :: March 31, 2011

    Strolling along a white sandy beach on a working vacation with my teenage daughter in the Bahamas this week, we spent our mornings searching for shells.

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  • Dr. Nick Morgan on Authenticity and Charisma

    :: March 15, 2011

    Are you an authentic, charismatic leader? Do you need to exude these qualities in order to lead effectively?

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  • The Tone Gap: How to Prevent an E-mail Disaster

    :: October 28, 2010

    Ever received an e-mail response that struck you as the communication equivalent of Whac-A-Mole? Maybe you got a curt "see below" when you sent a question to a peer in an e-mail chain. You felt clobbered by your peer's abrupt, dismissive tone.

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  • She Influenced a Discerning Audience

    :: October 24, 2010

    I recently intereviewed Dr. Condoleezza Rice in front of a live audience gathered for a book signing of her newly-released memoir, "Extraordinary, Ordinary People."

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  • The Influence Maker's Tip of the Day

    :: October 22, 2010

    Great communicators aim to gain commitment, not just compliance. That's a key difference between being influential and being a manipulator.

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  • The Fire Hydrant Habit: Does Your Communication Sabotage Your Power?

    :: September 28, 2010

    Consider the fire hydrant's purpose. Your neighborhood fire plug lets firefighters tap into the municipal water system to extinguish a fire. They attach a hose to the cast iron hydrant, screw open a valve and whoosh, out comes a powerful flow of water. Simple enough.

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  • Stop Selling Yourself Short - Be a Confident Communicator

    :: August 22, 2010

    Being a confident communicator who influences others is a choice you make each and every day.

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  • Witness LeBron’s Deceptive Body Language

    :: July 10, 2010

    LeBron James and Dan Gilbert both damaged their global presence with their communications this week. LeBron's theatrics were a narcissistic nightmare. Gilbert's knee-jerk open letter was widely interpreted as an example of a sore loser.

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  • Witness the “Opportunity Communicator”

    :: July 08, 2010

    We are all witnesses, indeed. We're all sick of witnessing the LeBron-aThon.

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  • How to Communicate with An Interrupter

    :: March 30, 2010

    It appeared to be an ambush worthy of the Kayne West Seal of Approval. Recently, an Academy Award winner was rudely interrupted mid-acceptance by a woman who appeared to big foot her way into his big moment.

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  • How to Communicate With an Egomaniac

    :: February 24, 2010

    The world's most famous athlete and a two-time presidential contender both torpedoed their careers with their self-destructive narcissism. Tiger Woods referred to his ego- maniacal state as a "sense of entitlement" in his televised mea culpa. John Edwards outed himself as a narcissist in an ABC interview after he was caught cheating on his cancer-stricken wife.

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  • Did Letterman Communicate Effectively to Influence the Public?

    :: October 03, 2009

    How you communicate a message has a direct impact on your ability to influence opinions.

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  • The Less is More Lesson

    :: June 28, 2009

    You heard about the married politician caught trysting with his girlfriend in Argentina. On the day he was caught returning from his fun in the sun, South Carolina Governor Mark Sanford held a hasty, free association press conference at the statehouse to drop the bomb.

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  • Jon & Kate Plus….You.

    :: May 27, 2009

    Nearly 10 million people tuned in for a record-shattering season premiere of Jon & Kate Plus 8 this week. I'll tie this to you in the workplace in a moment -- I promise there's a business communication connection.

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  • Is Your Voice Undermining Your Success?

    :: April 29, 2009

    The difference between winning and losing may come down to how people perceive the sound of your voice.

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  • The 10 Worst E-Mail Habits: Send & Sensibility

    :: February 25, 2009

    Let's say you get 100 e-mails a day. (Everybody wants to "keep you in the loop.") Do you realize how much of your time that's eating up? At 3 minutes a piece, it takes you 5 hours to read and respond.

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  • Leaders Who Can’t Communicate…Aren’t Leaders

    :: December 29, 2008

    Game over. Cleveland Browns owner Randy Lerner moved swiftly to fire his front office following the final, crushing loss of the season. He cut general manager Phil Savage loose by phone after Sunday's defeat, and then sacked coach Romeo Crennel the next morning.

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  • Relentless Rudeness at the Register

    :: December 18, 2008

    I feel sorry for cashiers these days. Not just because their work flow soars during the holiday rush, but because they're on the receiving end of non-stop rude encounters. One by one, customers are now yakking away on cell phones during check-out.

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  • Are You a Communi-Faker?

    :: November 23, 2008

    When I picked up my 15 year old daughter from an activity this week, I saw her standing there, waiting for me, tapping away at her cell phone. "Who were you texting?" I asked cheerfully as she slid into the car. "No one," she replied, "I was just faking it."

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  • The Plumber Parable: Why Storytelling Matters

    :: October 27, 2008

    I can read your mind. Not another story about Joe the Plumber, you're thinking. Good news. This isn't about Joe, the nation's newest household name invoked again and again during the final presidential debate. It's about you and your ability to make a point that people actually remember, repeat and respond to.

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  • How to Communicate with an Egomaniac

    :: August 24, 2008

    By now you've probably heard that politician John Edwards diagnosed himself as a narcissist when he was caught cheating on his wife. Chances are you're dealing with a narcissist in the workplace, too.

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  • Top 8 Communication Skills for '08

    :: April 05, 2008

    Connie shares her Top 8 Communication Skills of '08 to help you reach your highest performance.

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